Authorities visit unannounced. Data breaches happen when you least expect it.
Unexpected events create uncertainty and disruption in normal business operations. An appropriate and coordinated response is crucial, and it must be immediate - the first actions taken are key in safeguarding your interests as well as your rights.
When faced with a crisis, whatever its nature, you need to act immediately to minimise potential damages and safeguard your rights. Failure to do so can negatively impact numerous aspects of your organisation — from your financial, legal, and competitive standing to your technology, processes and reputation.
When faced with a crisis, organisations struggle with its complexity, rapid evolution, the lack of information, coordination and decision-making. In times like these, you want a partner that knows what to expect, what an authority can and cannot do and that can safeguard your rights from the start. The good news is that organisations that are well prepared and have identified their partner for times of crisis upfront often emerge stronger than before from a crisis situation.
Legal expertise during a crisis at your fingertips
When a crisis hits, making quick decisions on the actions to take to ensure the best possible outcome can be a challenge for any organisation. That’s why PwC Legal and PwC developed the Crisis App, providing on-demand assistance by our multidisciplinary team of specialists and lawyers. Via the app, you're tapping into deep crisis management expertise in the field you need, from dawn raids by tax and other authorities, social inspections or data protection enforcement to cyber incident response, fraud detection, and business continuity advice.
How the Crisis App works
Not sure what to do when a crisis hits? With the Crisis App, you can connect immediately with PwC Legal’s experienced team as well as other experts - no call centre, no being put on hold - and you’re guaranteed cross-functional support as needed within 24 hours, on-site and/or remotely.
Your customised Crisis App
We also offer a customisable version, tailored to your organisation’s crisis management procedures. Our experts can compile company-specific checklists, taking into account your policies and needs.
Our Crisis App gives you the peace of mind that no matter what happens, the help you need is just a few taps away.
Instant information access
One of the main features of the app is the crisis information library. Our experts have leveraged their years of legal and crisis expertise to develop a clear set of guidelines to help your organisation through the first crucial steps of your crisis response strategy.
The Crisis App provides access to a wide range of crisis guidelines, ranging from tax dawn raids, social inspections and privacy breaches to traditional business continuity incidents and fraud.
Your legal partner through any crisis
Our Crisis App fits within our broader expertise of helping organisations prepare for a dawn raid, a social inspection or other unexpected event where you need legal or other advice, as well as guiding you through a crisis and towards the best possible outcome.
In addition to providing our enabling LegalTech solutions, we can support you with the following.
* Please note that no representation services (such as on-site representation, negotiation or litigation on behalf of the client) can be performed for PwC audit clients.
Terms and conditions
The Crisis App is free of charge and allows you to consult the guidelines and PwC Legal contact details anytime. You’ll only be billed when our specialists are called upon to assist you.
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